Subscription Terms

1. Plans

MyBiznest offers a Free plan and paid plans (currently Pro and Premium) for business accounts. Each plan unlocks a set of features and usage limits, which are listed on the subscription page in your dashboard.

Subscriptions are for business accounts only. Customers, guests, and staff members do not pay to use MyBiznest.

2. Billing

Paid plans are billed in advance through Stripe on a recurring basis at the price shown when you subscribe. Your subscription renews automatically at the end of each billing period until it is cancelled.

Payment is taken from the card you provide to Stripe. Stripe is the source of truth for your plan status; your dashboard reflects what Stripe reports.

Subscription payments are separate from marketplace payments. The MyBiznest customer service fee does not apply to subscriptions, and subscription charges are not affected by refunds on bookings or orders.

3. Upgrades, downgrades, and cancellation

• Upgrading takes effect immediately, with the price adjusted on a pro-rata basis by Stripe.
• Downgrading or switching to Free takes effect at the end of the current billing period; you keep paid features until then.
• You can cancel at any time from the subscription page. Cancellation stops future renewals and does not delete your account or your data.
• When a paid plan ends, features and limits revert to the Free plan. Content beyond Free limits may become hidden rather than deleted.

4. Refunds on subscriptions

Subscription charges are generally non-refundable for the period already started, except where required by law or where a billing error occurred.

If you believe you were charged incorrectly, contact support through the Help Center. Do not raise a chargeback first — see the Disputes & Chargebacks policy.

5. Failed payments

If a renewal payment fails, Stripe retries according to its dunning schedule and you will be notified. If payment is not recovered, the subscription lapses and the account returns to the Free plan.

Access to paid features may be restricted while an invoice is unpaid.

6. Price changes and plan changes

Plan prices and included limits may change. Existing subscribers are notified before a price change takes effect and may cancel before renewal if they do not accept the new price.

We may add, alter, or retire features within a plan. We will not materially reduce the core value of a paid plan mid-period without notice.

7. Suspension and changes to these terms

A subscription does not exempt an account from the Terms of Service or the Business / Seller Agreement. Accounts suspended for breach may lose access to paid features without refund.

The version number and effective date at the top of this page show the current release. Questions can be sent to support through the MyBiznest Help Center.